The need to change for the better practices in dentistry at the same time produce excellent customer care to patients is what drove Dr. Chris Villanueva to start MB2 Dental. The primary objective of the company is to bring doctors together to accomplish rather than working separately as doctors. The final outcome is better services to the patients. Due to the experience, Dr. Chris has undergone in both corporate and sole practitioner in dentistry, he knew all the problems the dentists face in their daily routine.
The main idea behind MB2 Dental is to create an environment where dentists come together and help each other physically and professionally. Through the company’s network, it’s easier for one dentist to connect with another especially when one can’t handle a specific treatment. Through this practice, the patients’ loyalty improves. The network of the company consists of a workforce of 533 employees with affiliates in over 70 location across six states. Through hiring the right people, Dr. Chris is able to keep them inspired and motivated through setting the correct vision for them. MB2 Dental is an organization that has been looking to bring innovations in the dents profession by creating a platform that will bring together dentists with a view to making the service delivery better. Dentists who join this program will be in a position to focus more on expanding their knowledge as well as service delivery.
The typical dental practices are uninspired and bringing dentists to new fields and focusing on other things rather than just profit making is another core product of the company. The innovations that the company trains its members to embrace promote working standards which eventually benefit the patients. The members are also taken through a bi-yearly Owner’s Retreat and participate in extracurricular activities which help in breaking the work monotony. Some of the areas where the company offers its services are Alaska, Tennessee, Louisiana, Oklahoma, New Mexico and Texas to name just but a few. There are some human resource services that the members are unable to undertake while working in their clinics and the company takes over and helps them the burden.
Some of these include business development, training and recruiting, procurement, marketing, Information Technology, Compliances and credentialing and accounting. Before joining the university, he had taken his higher education in Caracas, Venezuela. His wife Carol works in North Texas as a practicing physician and they have four children.